Terms of Service
Software Licensing and Service Agreement
Last Updated: January 1, 2025
Fair Terms
Clear and transparent software licensing agreements
B2B Focus
Designed for institutional financial service providers
Your Rights
Protected intellectual property and support guarantees
Acceptance of Terms
Welcome to Tradesocio. These Terms of Service ("Terms") constitute a legally binding agreement between you or the entity you represent ("Client," "you," or "your") and Tradesocio ("Company," "we," "us," or "our") governing your access to and use of our software products and services.
Important: B2B Software Services
Tradesocio is a B2B software development company. We provide trading platform software solutions to financial institutions. We do not operate as a financial services provider, broker, or exchange. Our clients are responsible for obtaining all necessary licenses and regulatory approvals to offer financial services to their end customers.
By accessing our website, executing a licensing agreement, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Definitions
Service Description
Tradesocio provides the following B2B software solutions:
Client Eligibility
To use our Services, you must:
- •Be a legally registered business entity (corporation, LLC, partnership, etc.)
- •Operate as a financial institution, brokerage, bank, or licensed financial services provider
- •Hold all necessary licenses and regulatory approvals in your jurisdiction
- •Have the authority to enter into binding contracts on behalf of your organization
- •Agree to comply with all applicable laws and regulations
License Grant and Restrictions
License Grant
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use our Software for your internal business operations and to provide services to your end customers.
License Restrictions
You may NOT:
- ✗Reverse engineer, decompile, or disassemble the Software
- ✗Modify, create derivative works, or copy the Software
- ✗Resell, sublicense, or redistribute the Software to third parties
- ✗Remove, alter, or obscure any proprietary notices or branding
- ✗Use the Software to develop competing products or services
- ✗Access the Software to build a similar or competitive product
Fees and Payment
License Fees
Fees are specified in your licensing agreement and may include setup fees, monthly/annual subscription fees, and usage-based charges.
Payment Terms
Invoices are due within 30 days of issue date unless otherwise specified. Late payments may incur interest charges and service suspension.
Fee Changes
We may modify fees with 60 days' advance written notice. Continued use after fee changes constitutes acceptance.
Taxes
Fees exclude all applicable taxes, which are your responsibility unless you provide valid tax exemption certificates.
Client Responsibilities
As a client using our Software to serve your end customers, you are responsible for:
Obtaining and maintaining all licenses and regulatory approvals
KYC/AML verification, onboarding, and account management
Protecting end user data per your privacy policy and applicable laws
Providing appropriate risk warnings to your end customers
First-line support for your end customers
Maintaining adequate hosting and network infrastructure
Support and Maintenance
Technical Support
We provide technical support during business hours (9 AM - 6 PM GMT, Monday-Friday) with response times based on your service tier.
Software Updates
Regular updates include bug fixes, security patches, and new features. Major version upgrades may require additional fees.
Service Level Agreement (SLA)
We target 99.9% uptime for our hosted services, excluding scheduled maintenance windows.
Intellectual Property Rights
Our Ownership: We retain all rights, title, and interest in the Software, including all intellectual property rights. This license does not transfer ownership.
Client Data: You retain ownership of your data and your end users' data. We may use aggregated, anonymized data for analytics and improvement purposes.
Feedback: Any feedback or suggestions you provide may be used by us without obligation or compensation.
Warranties and Disclaimers
Limited Warranty
We warrant that the Software will substantially conform to its documentation during your subscription period. Your sole remedy for breach is service credit or termination with refund of prepaid fees.
DISCLAIMER
EXCEPT AS EXPRESSLY PROVIDED, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- •WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- •OUR TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE 12 MONTHS PRECEDING THE CLAIM
- •WE ARE NOT LIABLE FOR YOUR END USERS' TRADING LOSSES OR ACTIVITIES
- •WE ARE NOT LIABLE FOR YOUR REGULATORY COMPLIANCE FAILURES
Indemnification
You agree to indemnify and hold Tradesocio harmless from claims arising from:
- • Your use of the Software
- • Your end users' activities
- • Your breach of these Terms
- • Your violation of laws or regulations
- • Your infringement of third-party rights
Term and Termination
Term
The agreement begins on the effective date and continues for the initial term specified in your licensing agreement, with automatic renewal unless terminated.
Termination by You
You may terminate with 90 days' written notice. Fees are non-refundable except as required by law.
Termination by Us
We may terminate immediately for breach, non-payment, or if you lose required licenses. We may terminate with 90 days' notice for convenience.
Effect of Termination
Upon termination, you must cease all use, return or destroy all copies of the Software, and assist with end user migration.
Confidentiality
Both parties agree to protect each other's confidential information, including software code, business strategies, pricing, and customer data, using reasonable care for at least 5 years after disclosure.
General Provisions
Governing Law
These Terms are governed by the laws of the Republic of Singapore, without regard to conflict of law principles.
Dispute Resolution
Disputes shall be submitted to the exclusive jurisdiction of the Singapore courts. Parties may alternatively agree to arbitration under the Singapore International Arbitration Centre (SIAC) rules.
Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control.
Entire Agreement
These Terms, together with your licensing agreement, constitute the entire agreement between the parties.
Contact Us
Tradesocio Pte. Ltd.
Registered in Singapore