Money20/20 Europe 2026
Europe's largest fintech event bringing together 8,000+ senior executives, innovators, and investors from across the global payments, banking, and financial technology ecosystem.
AI-powered customer support with complete product knowledge, support FAQs, and secure access to customer information. Hyper-personalized, efficient support running at 99.9% uptime with self-audit and continuous improvement logic.
Available on all platforms
AI-powered customer support with complete product knowledge, support FAQs, and secure access to customer information. Hyper-personalized, efficient support running at 99.9% uptime with self-audit and continuous improvement logic.
Available on all platforms
AI-powered customer support with complete product knowledge, secure customer data access, and continuous self-improvement for 24/7 efficient service.
AI trained on your entire product catalog, documentation, user guides, FAQs, and support history. Answers any product question accurately without human intervention.
Reduce support costs by 70% while improving customer satisfaction with AI that knows everything about your business.
Instant Expertise
AI trained on your entire product catalog, documentation, FAQs, and support history. Provides accurate answers instantly without searching through knowledge bases.
Hyper-Personalized
Secure access to customer profiles, order history, account details, and past interactions. Deliver personalized support with complete context awareness.
Always Available
Enterprise-grade infrastructure with 99.9% uptime SLA. Your customers get support whenever they need it with zero downtime or maintenance windows.
Continuous Learning
AI automatically identifies gaps in knowledge, analyzes resolution patterns, and improves responses over time. Gets smarter with every interaction.
Enterprise Security
Bank-grade encryption, role-based access controls, and full compliance with GDPR, SOC 2, and industry regulations. Customer data always protected.
Everywhere
Deploy across chat widgets, messaging apps (WhatsApp, Telegram, Messenger), email, and SMS. Consistent experience across all channels.
Intelligent Support Built for Scale
From knowledge ingestion to multi-channel deployment and continuous self-improvement, every capability you need to deliver fast, accurate, and compliant customer support.
Instant access to all documentation
Automatically ingest your product documentation, FAQs, help articles, and support history. The AI stays in sync with every update, ensuring answers are always accurate and up to date across all content formats.
Automatically ingest your product documentation, FAQs, help articles, and support history. The AI stays in sync with every update, ensuring answers are always accurate and up to date across all content formats.
Deliver accurate, context-aware responses across multi-turn conversations. The engine retains full conversation memory, recognizes intent shifts, and proactively surfaces solutions before customers escalate.
Deploy the same AI across your website, messaging apps, and communication channels with a single configuration. Maintain consistent tone, accuracy, and brand experience regardless of where customers reach out.
The AI continuously audits its own responses, identifies knowledge gaps, and improves accuracy over time. A/B test response variants and let the model fine-tune itself based on real interaction outcomes.
Monitor every dimension of support performance in real time. Identify resolution bottlenecks, track customer satisfaction trends, and detect escalation patterns before they impact your customers.
Protect sensitive customer data with end-to-end encryption, role-based access controls, and full regulatory compliance. PII masking and configurable data retention policies ensure you stay compliant across jurisdictions.
Pay per conversation with unlimited messages
Starter
$0.50
Per conversation
Professional
$0.30
1K+ conversations/month
Enterprise
Custom
10K+ conversations/month
Experience the AI in action
Custom deployment for your needs
Stay ahead with expert analysis, product updates, and industry trends from our team of trading technology specialists
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The AI is trained on your product documentation, FAQs, help articles, user guides, and historical support cases. We provide a simple upload process and can also scrape your existing knowledge base. The training typically takes 2-3 days, and the AI can be updated anytime with new information.
Yes, the AI integrates with your CRM and database via secure APIs with role-based access controls. All data access is encrypted, logged for auditing, and complies with GDPR and SOC 2 standards. You control exactly what customer information the AI can access.
When the AI encounters a question beyond its knowledge, it seamlessly escalates to a human agent with full context transfer. The human receives the complete conversation history, customer information, and the specific issue. The AI also logs these gaps to improve future responses.
The AI automatically analyzes all conversations, tracks resolution success rates, identifies common patterns, and learns from human agent interactions. It runs quality audits, detects knowledge gaps, and suggests improvements. Performance improves continuously without manual intervention.
Customer Support Chat AI works across website chat widgets, WhatsApp Business, Telegram, Facebook Messenger, email ticketing systems, and SMS. Customers can switch channels mid-conversation while maintaining context.
Typical resolution rates are 70-85% for tier-1 support questions, reducing human agent workload significantly. Complex issues are intelligently routed to human agents. Resolution rates improve over time as the AI learns from interactions.
Pricing is per conversation, with a conversation defined as a complete customer interaction (unlimited messages). Starter: $0.50/conversation, Professional: $0.30 for 1K+ conversations/month, Enterprise: custom pricing for 10K+ conversations/month.
Basic deployment takes 2-3 weeks including knowledge training, CRM integration, and channel setup. This includes training your AI on product knowledge, configuring escalation rules, and team training. We provide full implementation support.